I Received The Wrong Product If you have received the wrong product/s please lodge a support ticket immediately and we will remedy the situation as soon as possible! https://theballetblog.zendesk.com/tickets/newInclude the following information in your ticket for a faster response:Order numberFull nameEmail addressUsernameWhat product/s you receivedWhat product/s you should have receivedA proof of purchase eg. Email receipt if possible Have more questions? Submit a request 1 Comments Date Votes 0 Kaye Orr January 25, 2016 09:26 I received notification that my order had been received for a product I did NOT order - My Beginner Pointe The email said my payment had been received but I have not given my payment details to anyone online today, incl Perfect Form Physio - can you please find out what's going on and if my email or credit accounts have been compromised? Thanks Please sign in to leave a comment.