I Received The Wrong Product

If you have received the wrong product/s please lodge a support ticket immediately and we will remedy the situation as soon as possible!

Include the following information in your ticket for a faster response:

  1. Order number
  2. Full name
  3. Email address
  4. Username
  5. What product/s you received
  6. What product/s you should have received
  7. A proof of purchase eg. Email receipt if possible
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  • 0
    Kaye Orr
    I received notification that my order had been received for a product I did NOT order - My Beginner Pointe The email said my payment had been received but I have not given my payment details to anyone online today, incl Perfect Form Physio - can you please find out what's going on and if my email or credit accounts have been compromised? Thanks
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